The CCTV system that you have installed has to suit your needs. An installer has to be able to analyse your specific requirements and situation and install a system that works for you and your family. There are a lot of companies in the marketplace that install these systems, but they are not all up to the task. Protecting your home or business is important which is why we have created a guide to help you choose a skilled and professional company to install your cameras and equipment.

Determine your security needs

Before installing a system the company needs to have a look at your property first. The installer needs to fit a system that fits into your budget and is still effective. Installers or CCTV supply companies should give you different options and explain the differences between them. You want your installer to determine if you need high definition or analog and what the pros and cons are for each option.

Are they accredited and certified?

A professional installation company will be certified. This means they are qualified and accredited to install CCTV and alarm systems. Certified companies use quality products with professional workmanship. Being accredited is not a once-off procedure; installers are inspected annually to make sure the quality of the equipment, products, and installation match the required standards. Make sure the company vets their staff; having someone handle your security requires a lot of trust so it is important to know the staff have been fully cleared before entering your home.

Open communication

Communication is an important part of choosing an installation company. Timeous and effective communication shows customer care and a company that takes its job seriously. That is exactly what you need when you are looking for a company to handle your security needs.

Online reviews and customer testimonials

One of the best ways to find out about a company is to see their online reviews. People can put reviews and testimonials directly onto the installer site or onto consumer review boards. Check a few to get an overall feel for the business.

System costs

Of course, the prices of CCTV systems vary a great deal. Depending on the number of cameras and equipment required, the price can vary quite a lot. You will need to get a comprehensive quote from the installer. Make sure that the equipment and the installer are accredited.

Estimates and evaluations

Site evaluations for bigger companies ensure that all the needs are met. Some home installations can be assessed using Google Street View. Giving your installer information about the number of rooms and any entry points will help them find the right system for you. Based on the information from a survey you should get an estimate of the cost of the equipment and the labour. Make sure that the equipment is specified.

Specifications and proposals

Before installation, a professional company will put forward a specification or proposal. This proposal will have details about the camera, like the picture quality and lens size, the recording device, and the hard drive. Proposals include the number of cameras to provide adequate coverage.

Appointment flexibility

There are times when you need an emergency appointment, for example, if you have been burgled. You want a company that will try to accommodate you. Many people work during the week, you need a company that will work with you to do the installation on a weekend if it is necessary.

Installation day

It is best if someone is on-site on the day of installation. The installer has to show someone how the system works and that you are completely satisfied with the workmanship and placement. The company must not leave any mess, hanging cables, or unfinished work.


You need to make sure you get a warranty with your installation and hardware.

After-Sales and Technical Support

After the system is installed you might have some questions, the company you choose needs to have support and aftersales service. If they do not, it is best to choose a different company.

Maintenance and services

As with any tech equipment, cameras, hard drives and recorders require maintenance. Make sure your chosen company has maintenance plans to choose from. It is advisable to have the equipment serviced annually.

If you are looking for a quote from a professional company in Wamuran, Caboolture, Morayfield, Burpengary, Woodford, and surrounding areas, give us a call today.

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